Assessment (2000 words) Quality Improvement Models
- PDSA Model/Cycle – straightforward
- Kotter’s Theory – complex
Task
Examine the role of leadership in the development of a service improvement programme within a defined area of practice. Students will select an appropriate quality improvement approach.
Quality Improvement Tools
- Fishbone
- 15 Steps
- 5 Whys
- Driver Diagram
Driver Diagrams
Aim
Drivers
- Primary Drivers
- Secondary Drivers
Measures
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