Topic: Creating a Favourable Impression Procedures: ! Visit the following websites: Gold Standards (ritzcarlton.com) https://www.fourseasons.com/about_four_seasons/service_culture/ https://www.fairmont.com/our-philosophy/ How do these hotels impress their guests? How can you apply their strategies to the airline industry? Write a 500-word paper, double spaced, outlining how you see the hotel experience of impressing their guests being applied to the airline industry.